a) Established Service Providers- Being a Proprietorship Business Concern, Partnership Firm, LLP, HUF, Trust, and Company running business of beauty care, skin care, hair care, Spa, therapy, Ladies cloth Stitching, Fitness and / or medical practice for female.
b) An Individual Beautician, Barber, Makeup Artist, Tailor, Fashion Designer, Fitness Trainer, Masseuse, Masseur, Doctors, Therapist, Cosmetologist and Other Medical Practitioners.
c) A customer or a Service Receiver
d) Bloggers or free lancers for posting of reviews, comments, contents, articles, news, pictures, video etc.
e) All any other persons (includes non individuals) who use our site for any activities includes but not limited post reviews, comments, contents, articles, news, pictures, video etc.
ii) Site - Website, Mobile Application, Software or Services represents FemaleAdda.com
iii) Registered User - Any user(/s) who has been registered on site by creating account.
iv) Guest User(/s) - All other user(/s) on site other than registered user(/s).
v) Use/(s) - Booking of Service, Buying products, Shopping, listing, posting, log in into site, browsing site, downloading mobile applications, updating mobile application, 'downloading, uploading or copy any contents, pics, video etc.'
C) Acceptance:-Please read carefully the terms & conditions ('Terms') and the privacy policies available at www.FemaleAdda.com/terms. Before using the site and/or registering with us, you agreed and give consent to your acceptance and understanding of the terms. If you do not agree to these terms you may not use our website or mobile application.
By using this site, you irrevocably accept all the terms & conditions stipulated in this Agreement and agreed to abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you. By availing any Service or site visit or even using our site for any purposes, you signify your consent to this Agreement.
These Terms & Conditions, Privacy Policies and Listing & Posting Policies together constitute a Legal Agreement ('Agreement') between you and the company in connection with your visit, accessing, browsing, listing, posting, Buying, Selling, Service Booking on the site and your use of the services Your access to use of the Site and the Services will be solely at the discretion of FemaleAdda.
The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to:
SPI Rules), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the
This Agreement applies to you, whether you are -
Use of www.FemaleAdda.com or Mobile Application FemaleAdda, either by registration or by any other means, is available only to persons, who are Citizens of the Republic of India, who are 18 years of age and above and persons who can enter into a legally binding contract, and or are not barred by any law for the time being in force. If you access 'FemaleAdda', either by registration on the Site or by any other means, not as an individual but on behalf of a legal entity, you represent that you are fully authorized to do so and the listing, posting or information placed on the site on behalf of the legal entity is your responsibility and you agree to be accountable for the same to other users of the Site.
Personal information is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number, age, genders etc., collected during your account registration process, survey conducted by the company or its group concerns or by third parties, social media (Facebook, twitter etc) through which you created your account, your service listing, posting, feedback, comments, review or discussions you post in any blogs, chat room or from any other sources which directly or indirectly relates to or concerns with matters and/or services of FemaleAdda.
data controller of your personal information.
We use users' personal information -
Updating, deleting and correction of Personal Information-
F) Understand about us and our Service and liability limit:-
a) The Web Site, Mobile Application and other Services can be used to facilitate the listing and booking of various services which are specifically for Female. Such Services are included in Listings on the Site and Services by Service providers. You may view Listings as an unregistered visitor to the Site also; however, if you wish to book a service or create a Listing, you must first register to create an Account( called ‘Registered Member’ after approval of registration).
As stated above, FemaleAdda makes available a platform or marketplace with related technology for Indian Female users and Service providers to meet online and arrange for bookings of Services. FemaleAdda is not an owner or operator of Services (as listed). FemaleAdda’s role is solely to facilitate the Service availability in the Site. Similarly, FemaleAdda is not a contracting agent or representative of any Service providers. Instead, FemaleAdda’s role is solely to facilitate the availability of the Website, Mobile Application and other Services for its registered members and to provide services related thereto.
b) As stated above (a) we are not service providers for the services listed in our site. A Service Providers are separate Person (Individual or Organisation) who uses our Site to list his products or services for customers or users. We are running a Booking Platform through internet (FemaleAdda.com/FemaleAdda) between service providers and Service Receivers/Customers/Users. In some cases we charge fixed % service charges for the use of our site from Service Providers, our Service Franchisee, Agent, Advertiser, Customer or Service Receiver, or any other user. Service charges revise from time to time and communicated to all users of the site through Email or SMS or updating at www.FemaleAdda.com/terms.
c) The information that you receive, obtain and get to know from our site and its employee, Service providers, franchisee, channel partners, contractors, Sponsors, advertisers or from any other person is for informal and logistic purposes only. Your use of information and services listed on the site are solely at your own risk.
d) We do not recommend or endorse any specific service to use or select any specific Service providers. If you rely on any of the information or services listed in the site , you do so solely at your own choice and risk.
e) Our liability only to the extend of booking amount paid by you at our site for the services booked, only in case if the service providers were not able to serve you.
f) We can not assure you on behalf of service providers about their quality of services, punctuality, products they use. But our Management always appreciates for your feedback and we try our best to list only Quality Service providers.
g) Usage of our Brand name and/or logo FemaleAdda or Bellissa by service providers at their place of services or at home service (at their T-Shirts, Shirts, paints or at any places of their apparels, and/or at Sign board, banners etc) , doesnot means they are our own employee ( unless have employee ID Card), company shop/Service center ( unless they have Certificate from Company) or Franchisee, contractor, agents ( unless they have agreement copy).
h) The Company does not own any outlet, shop or Service center for the services listed in the site.
FemaleAdda reserves the right, at its sole discretion, to modify the Website, Mobile Application or Services and/or to bring amendment with modifications and / or additions or deletions of clauses of the 'Terms & Conditions and Policies', 'Listing and posting policies' and 'Disclaimers' (including the Booking fee / Service Charges), at any time and without prior notice. If we modify the 'Terms & Conditions and Policies', 'Listing and posting policies' and 'Disclaimers', we will publish the amended copy on the Site. We will also update the
at the top of this amended copy. Your use of the Website, Mobile Application or Services following any such modification constitutes your agreement to follow and be bound by the Agreement so modified. Any additional terms and conditions, disclaimers, privacy policies, listing & posting policies and other policies applicable in general and/ or to specific areas of this Site or to particular Service are also considered as part of the Agreement. If the modified Terms are not acceptable to you, your only recourse is to cease using the Site, Mobile Application and Services.
h) Booking & Financial terms for Service providers:-
To ensure confirm booking, The Company has taken secured third party payment gateway and authorized to collect payment in three mode of transactions-
a) Full Payment online.
b) Partly payment online and rest pay at the time of service taken.
c) Pay Later - Book online and pay full at the time of service taken.
By this terms and conditions, company and service provider agreed to remit respective party's due within 7 business working days by Cash/Cheque/Bank transfer. Maximum Cash Payment allowed in either case Rs 20,000/- per day.
SNS) (including, but not limited to, Facebook); each such account, a
Third Party Account, via our Website or Mobile Application, as described below. As part of the functionality of the Website, Mobile Application and Services, you may link your FemaleAdda Account with Third Party Accounts, by either: (i) providing your Third Party Account login information to FemaleAdda through the Website, Mobile Application and services; or (ii) allowing FemaleAdda to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You represent that you are entitled to disclose your Third Party Account login information to FemaleAdda and/or grant FemaleAdda access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating FemaleAdda to pay any fees or making FemaleAdda subject to any usage limitations imposed by such third party service providers. By granting FemaleAdda access to any Third Party Accounts, you understand that FemaleAdda will access, make available and store (if applicable) any Content that you have provided to and stored in your Third Party Account ("SNS Content") so that it is available on and through the Website, Mobile Application and services via your FemaleAdda Account and FemaleAdda Account profile page. Unless otherwise specified in these Terms, all SNS Content, if any, shall be considered to be Member Content for all purposes of these Terms. Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts will be available on and through your FemaleAdda Account on the Website, Mobile Application and services. Please note that if a Third Party Account or associated service becomes unavailable or FemaleAdda's access to such Third Party Account is terminated by the third party service provider, then SNS Content will no longer be available on and through the Website, Mobile Application and services. You have the ability to disable the connection between your FemaleAdda Account and your Third Party Accounts, at any time, by accessing the
Settingssection of the Website, Mobile Application and services.
PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD PARTY SERVICE PROVIDERS ASSOCIATED WTH YOUR THIRD PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT (S) WITH SUCH THIRD PARTY SERVICE PROVIDERS. FemaleAdda makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement and FemaleAdda is not responsible for any SNS Content.
J) Cancellation & Refund and Postponement of Service booked:-
Cancellation and Reschedule is acceptable only from Registered members in compliance with other below terms and conditions:-
a) Cancellation & Refund :-
Cancellation of booking is allowed at any time before scheduled date and time of Service with below terms and conditions:
Refund will be credited to your FemaleAdda PayBeauty Wallet.
If you choose option 'Pay Later' and cancel your booking, the same rule applicable as stated above. In this case cancellation charges shall recover from you through demand letter, utilizing your 'PayBeauty Wallet' balance or chargeable with your next service billing.
b) Postponement/Reschedule Policies:-
Booking can be postpone upto maximum 2 times within 15 days without any charge. Once you choose option to postpone, your right to cancellation of booking will expire with immediately effect and no refund will be granted later on if you do not avail your service within 15 days.
K) Promotional Scheme:-
a) Refer-Your-Friends:- Usage Terms & Conditions. Subject to other terms and conditions and policies this promotional scheme is setup with below specific additional terms and conditions-
i) Once you Signup and complete your personal details with FemaleAdda - Your FemaleAdda PayBeauty Wallet activates instantly and will be eligible to receive credits.
ii) When your friend accepts your invitation and signs up with FemaleAdda using your referral code - Both of you will get credit of Rs. 100/- in PayBeauty Wallet once your friend spends worth Rs 1,000/- at FemaleAdda.com
iii) Spending amounts of Rs. 1,000/- is basic cost of the services or products which excludes Booking fee/Convenience fee/Taxes
iv) FemaleAdda PayBeauty Wallet can only be used within the FemaleAdda system and is not meant to serve as an alternate currency.
v) Under the Refer-Your- Friend, you are eligible to accumulate referral credits from unlimited friends or relatives. Invite more, Earn More.
vi) Refer-Your- Friend feature is for web and app users.
vii) Sometime instant credit may not be possible due to technical or some other factors, though our effort is to credit your referral money instantly.
viii) FemaleAdda Refer-Your- Friend promo is meant to reward our FemaleAdda fans for spreading the Feminine Portal (Web & App) amongst their friends and family, and not meant for accumulating credits through broadcasting on a webpage, a blog or any other mass anonymous communication medium or through means similar to affiliate programs or any means for commercial gains.
ix) As a FemaleAdda user, you can have one unique login. Creating duplicate emails, signing-in from multiple devices, multiple sign-ins from a device and having more than one PayBeauty Wallet account per user in order to unduly gain referral credits is not appropriate and we will not honor such codes.
x) If at any point, FemaleAdda verifies the usage of the promo code which violates the Terms & Conditions or is abusive to the spirit of the referral program, FemaleAdda reserves the sole right to suspend the user from the program and suspension of PayBeauty Wallet account or reversal of gained FemaleAdda credits, as determined by FemaleAdda.
xi) For any further questions on FemaleAdda Refer-Your- Friend promos or issues with credits please write to us at [email protected]
xii) FemaleAdda reserves the sole right to modify, terminate or extend the Refer-Your- Friend promotion and any particulars of the promotion, as the promo duration, referral credit amount, region and Service providers associated with it.
b) Coupon Discount or Gift Vouchers:-
FemaleAdda from time to time or on festival season or in case of any other occasion, issues promotional offers or Discounts to its customers through use of Gift voucher or Coupons with below conditions-
i) Usage of Gift voucher or Coupons is subject to minimum transaction value carrying on its face.
ii) Discount may be in % or fixed amount.
iii) Membership pack subscriber cannot avail this benefit together with Membership pack application.
iv) Only one Gift voucher or Coupon can be redeemed at a time.
v) Gift voucher or Coupon may have validity period.
vi) Gift voucher or Coupon may be applicable for specific service/s or product/s or for selected cities only.
c) Cash Back Scheme:-
In cash back scheme, amount is remitted into PayBeauty Wallet within 180 days, subject to fulfillment of minimum order value booked. In some cases, there must have certain maximum cap for Cash Back.
d) Festive Scheme:-
On festive occasions (Diwali, Durga Pooja, Karwa chauth, Womens Day, Mother's day, Valentine day, Republic Day, Independence Day, New Year etc), company introduces promotional scheme for the boost of sales and booking with some attractive features for customers with or without certain specific terms and conditions separately attached with the Scheme. Products, services, gifts coupons, promo vouchers, pictures uses or any kind of communication made therein shall be understood as varies with actual offer. It is the customer's responsibility to know exact information from the customer care over call or email, before booking services or buy Pack or products.
Company has sole discretion to modify or withdraw the scheme at any time for the benefits of the company and its operation. In case of Scheme withdraw, any money if already spend by customers on 'site' to avail the scheme shall be credited to their PayBeauty Wallet (FemaleAdda wallet) and the same could be utilize to book their services available on website only.
Some cases company also offers to buy add on services along with the schemes, which shall be understood as made available with extra prices to be payable at the time of subscribing, buying or booking of the services or products.
L) PayBeauty Wallet:-
Subject to the other terms and conditions of the company, FemaleAdda provides the facility of transacting through an online PayBeauty wallet (Wallet) to its registered customers (Customers) with the following features and terms:
a. Upon cancellation of previously booked services or shopping, the Customers would be accorded to get the amount refunded in their PayBeautyWallet.
b. The amounts available in the Wallet may be used by the Customer for making online booking or shopping on FemaleAdda only. Cash withdrawal or redemption is not allowed.
c. The present form and format of Wallet, proposed for issuance by FemaleAdda to its Customers, is modeled on a Closed System Prepaid Payment Instrument.
d. As PayBeauty wallets does not facilitate payments and settlement for third party services.
e. As PayBeauty wallet does not facilitate payments and settlement for third party services, the issue and operation of such closed system payment instruments do not classify as payment systems as defined in section 2(i) of the Act (In accordance with the Payment and Settlement Systems Act, 2007 (Act) and the Reserve Bank of India (RBI) Master Circular on Policy Guidelines on Issuance and Operation of Pre-paid Payment Instruments in India dated 1st July 2015(Guidelines). Thus issuances of closed system pre-paid payment instruments are exempted from the purview of the Guidelines.
f. PayBeauty Wallets can be recharge with your Net Banking/Debit/Credit Cards or any other third party wallets. Cheque, Demand Draft, RTGS, NEFT mode of payment not accepted.
g. KYC Norms: KYC requirement is must for registered members whose value of PayBeauty Wallets is Rs 10,000 or more at any time. Wallet usage can be suspended temporarily until fulfillment of KYC norms. KYC Documents: upload online a) Photograph, complete profile data with full address, PAN Card copy, Address proof (passport/driving licence/voter ID/Adhar Card).
h. The offer cash back or cash rewards given by FemaleAdda into Wallet will not be refundable on cancellation of any booking or shopping.
i. Maximum cash limit for transaction in PayBeauty Wallet is Rs 50,000 /-.
j. Any amount lying unused in the wallet for more than 2 years will be blocked and unclaimed amount will be forfeited.
M) Membership Packs Subscription:-
Subject to the other terms and conditions of the company, FemaleAdda prescribe certain specific terms & Conditions for usage of the Membership Packs Subscription-
a. Membership Pack- An open buying option to its subscribers within its monthly and yearly limit of subscription amounts. Membership Pack benefits carrying special Discounts, Free services and Cash Back.
b. Utilisation of membership pack is subject to monthly limit as prescribed on the pack.
c. Membership pack is having validity period of 3, 6, & 12 months as prescribed against each pack.
d. Upon subscription of Membership pack, a system generated Membership Identification number (MIN) is allotted which should be kept safely for shopping reference. Membership subscription pack can be utilise to make payment applying MIN and verify OTP on registered mobile number.
e. If Paying through MIN, other benefits of Coupon Discount, Gift Vouchers etc.cannot be availed at a time.
f. MIN is valid only for Online booking at www.FemaleAdda.com on its web portal or mobile application.
g. Free home service benefit available only on First Come First Serve basis subject to availability of slots on selected booking date and time. Make ensure you book your free service sufficient in advance. Cancellation & Reschedule not permissible in this case. Free service will lapse once you book and do not avail or cancel.
h. Cash Back will be credited to your bank account on next renewal/ new subscription with below terms and conditions-
i) You are entitled for Cash Back, i) once you renew or subscribe for new membership pack ( value not less than existing or past subscribed pack) after expiry of your existing membership pack/ MIN or after fully exhaust of membership pack balance and ii) Introduce at least one new members to subscribe membership pack
ii) 50% of your Entitled cash back will be due on after 90 days of due date of expiry of membership pack.
iii) Balance 50% of your Entitled cash back will be due on after 180 days of due date of expiry of membership pack.
iv) You have the option to get cash back in your PayBeauty Wallet instead of Bank account or Company may at its sole discretion may opt to credit cash back in Wallet.
i. Membership Identification Number and / or Membership Pack is not a negotiable instrument and non transferable.
j. MIN is your property and you are solely responsible for its utilisation in FemaleAdda.com. Do not disclose this number to third party.
k. Membership Pack once subscribed cannot be refunded.
l. Membership Pack's validity is not extendable.
m. Unused membership Pack balance will lapse on expiry of its validity date. However you are still entitled to benefits of cash back subject to compliance of clause (8).
n. Multiple Membership pack can be subscribed. Each separate MIN will be allotted with each pack.
o. Company has sole discretion and right to withdraw or modify scheme and any clause of the scheme at any time without any prior notice.
p. Booking is taken subject to availability of slot and acceptance of our service merchants.
q. Member's profile data should be complete in 100%.
r. Refer your Friend benefits available ( rewards points in wallets) .
s. For insufficient balance in Membership Pack, avail balance/partial payment through PayBeauty Wallet, Debit/Credit/NetBanking or any other mode of payment available on site.
N) We do not provide any emergency/instant service: -
It is clear to you that we do not provide any guarantee to provide emergency or instant services at any cost.
O) Electronic News Letters , Invitations & SMS: -
FemaleAdda at its sole discretion may offer any of the following free services on the Website or send through sms and / or email. Certain of the following services may require you to provide additional personal information as mentioned and explained below:
We may offer a free electronic newsletter to all registered users or un registered users (unregistered user means those who booked Services as Guest User) (both Service providers & Service Receiver/Customers/Other Users) . We will gather the email addresses of users who sign up for FemaleAdda for the newsletter mailing list. Users may have the option to unsubscribe.
Our Website users can voluntarily choose to electronically forward a link, page, or document to someone else by clicking "send to a friend.
Or Share with". To do so, the user must provide his or her email address, as well as the email address of the recipient.
FemaleAdda from time to time send you updated information about services, offer, discounts, and other related promotional information through sms at your registered mobile number.
P) Trademark, Copy right and Restriction
This site is controlled and operated by 'Bellissa Feminine Online Amenities Private Limited. All trademarks, service marks, logos, trade names and any other proprietary designations of FemaleAdda used herein are trademarks or registered trademarks of the company or its Founder or Director. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.
FemaleAdda respects copyright law and expects its Service providers and customers or users to do the same. It is FemaleAdda's policy to terminate in appropriate circumstances the FemaleAdda Accounts of Members or other account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders.
Material on the Site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web Site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Q) Rights and Obligations relating to contents: -
As mandated by Regulation 3(2) of the IG Rules, FemaleAdda hereby informs Users that they are not permitted to host, display, upload, modify, publish, transmit, update or share any information that
a) Is grossly harmful, harassing, offensive, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
b) Harm minors in any way;
c) Violates any law for the time being in force;
d) Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
e) Impersonate another person;
f) Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
g) Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
Users are also prohibited from:
a) Violating or attempting to violate the integrity or security of the Website, Mobile Application or services.
b) Transmitting any information (including job posts, messages and hyperlinks) on or through the Website Mobile Application or services that is disruptive or competitive to the provision of Services by FemaleAdda;
c) Intentionally submitting on the Website and/ or on Mobile Application any incomplete, false or inaccurate information;
d) Making any unsolicited communications to other Users;
e) Using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;
g) attempting to decipher, decompile, disassemble or reverse engineer any part of the Website;
h) Copying or duplicating in any manner any of the FemaleAdda Content or other information available from the Website or Mobile Application
i) Framing or hot linking or deep linking any FemaleAdda Content and design.
R) Mobile application users
By downloading Mobile application, you have accepted all terms & Conditions and Policies of the company and given us permission to -
S) Applicable Law and Dispute Settlement
No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by FemaleAdda. Any consent by FemaleAdda to, or a waiver by FemaleAdda of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
By using the Site and Application, you agree to comply with and be legally bound by the terms & conditions and policies of FemaleAdda, whether or not you become a registered user of the Services.